Interview with Eddie Pinto, VP of Product Management @ Alight
Articles
Want to build meaningful customer experiences?
Don’t focus on the UI. Do this instead.
Breaking the walls between product and marketing
Interview with Chris Williams, former Chief Product Officer @ iHeartMedia
Will ChatGPT kill UX?
The ultimate customer centric experience
Creating a user-first mindset in data analytics
Interview with Kathleen Maley, VP of Analytics Products at Experian
User adoption patterns for new product
Common patterns, root causes, and what you can do about them.
Transforming a 90 yr old bank, projects to products
Interview with Stuart Cook, Chief Product Officer @ Valley Bank
Will Microsoft win the new race for Search?
Microsoft is first to market. But will that be enough?
Building high-performing innovation teams
Interview with Aviad Stein, Global Head of Innovation @ Broadridge
The problem with OKRs
How to make them work
One Team One Heart: Bridging the product and engineering divide
Interview with Joel Hames, former Chief Product Officer at Paper
Making the case for product discovery
4 questions to help you communicate the benefits of product discovery.
Finding product market fit in large enterprises
Interview with Andre Yee, Chief Product Officer at Foundry
Took me 6 years of transformations to learn this
Lessons from helping product leaders transform and build world class product teams
Building the law firm of the future
Interview with David Cunnigham, Chief Innovation Officer, Reed Smith
Is this newsletter worth your time?
What do you think about this blog? Is it worth your time?
It’s not just product management, it’s experiences.
Interview with Lucinda Newcomb, former Chief Product Officer for Weight Watchers (WW)
Your first idea is never the best idea
It is only a starting point. Here is how to use it to come up with better ideas.
How good are you at product discovery?
A product discovery maturity framework, 7 critical dimensions.
How to copy your competitor’s idea the right way
Copying your competitor’s idea is easy. But should you? Here is a better way to do it.
Making the right digital investments in regulated industries
Interview with Nat Jovanovic, Chief Digital Officer, Sanofi Pasteur Vaccines
Why organizations struggle with building products
Three reasons why organizations struggle and how you can fix it
Improving employee experiences
How Cory improved experiences for over 1M employees at Walmart & OptumRx
Embrace the mess
High performing teams look messy. But for good reason. Here is why?
Integrating product teams post M&A: With Brian Fugere, symplr
Learn how Brian integrated product teams across 11 acquisitions in just 4 years.
New customers are your best source of ideas
5 effective ways on how new customers can help you generate new ideas
Hiring rock star product managers: With Deba Sahoo, Fidelity Investments
How Deba built a 200+ product product team from scratch
Don’t blindly build features that customers ask. Do this instead.
Customers are notorious for asking the impossible. Invite them into the design process and build only what they need.
Leveraging product principles to write fiction: With Rita J King, Science House
Writing a book can be a lot like building a product. Learn how Rita is doing it.
A better way to collect user feedback, financial services case study
Improve customer feedback strategy and build better experiences
How to pick the right product management training partner
Five steps to selecting the right training partner.
Transforming Financial Services: With Rob Krugman, Broadridge
Interview with Rob Krugman, Chief Digital Officer @ Broadridge on the promises and challenges of building web 3.0 products
Learning at the loo @ Google
Google’s master plan to help you learn as you go to the bathroom
How to get to know your customers
There are 2 ways to get to know your customer – direct and indirect. Direct is better. Here’s why.
Innovating Gmail: With Matthew Izatt, Head Of Product
Interview with Matthew Izatt on how Gmail uses experiments to innovate and delight users
Your ultimate guide to generating BIG ideas
Step by step guide for product teams to generate big bold ideas
How to transform your product organization
Four steps to transform your product team from projects to product
How to innovate more
Do what the best product teams do with their best ideas. Run experiments first, validate the idea, and then build.
Why digital leaders are good at building great products
It’s not technology. It’s a “customer first” approach to building products.
Time to value
Improve your ability to build products by measuring your time to value
Why organizations struggle to build great products & experiences?
They build products like projects
What do you build when your budget dries up?
What do you do when your product development budget dries up? Follow these 6 steps so that you can continue to deliver value without skipping a beat.
15 practical tips to improve your product team’s performance
How product leaders can make their teams more effective, empowered, and efficient
Are your product teams high performing?
15 questions to determine if your team is effective, empowered, and efficient
How Google builds high performing product teams
Five key building blocks you can use to build effective, empowered, and efficient product teams
Five cheap & effective prototyping techniques used by digital natives
Prototyping tips & tricks every product leader should have at their disposal
How prototyping can help you build great products & experiences
Five reasons why every product leader should add prototyping into their product development process
Will your product / experience deliver business impact?
20 questions every product leader should ask their teams before they approve the product budget
3 reasons why your product isn’t as good as it used to be
Three main reasons for product decline and what product leaders can do to stop it.
What makes a product “great”?
3 classic criteria product leaders can use to build great digital products, features, and experiences
Product development capability map
Use a product capability map to identify gaps and get better at building products
Are your product managers capable?
Three options on how new Product Leaders can evaluate their product manager’s capabilities
Product strategy
Step by step guide on how to build a good product strategy with frameworks
How Google tests new product ideas quickly and cheaply
Google’s secret sauce to innovation
Quibi riches to rags story
Quibi spent $1B building a new streaming service that no one wanted. This is what they should have done instead.
How AT&T could have saved $85 billion
By testing the idea using small, quick, and cheap experiments
Most innovation initiatives fail – but they don’t have to
Five reasons why most innovation initiatives in large organizations fail. And (more importantly) how you can avoid them.
How Google creates great customer experiences
Google’s secret sauce on building great customer experiences consistently
Measure what matters
The tale of two product dashboards. Why focusing on outcomes not output can help you create better products.
Digital Innovation Labs can accelerate your transformation
How a regional bank used a Digital Innovation Lab to decentralize innovation and accelerate their transformation.
Everything is Digital
Is Digital eating the physical world? Refrigerators, news papers, banks, cars, home etc. all now have a digital dimension to their product.
Three reasons why your Digital Lab stopped innovating
All Digital Labs eventually stop innovating. Here is why, and what you can do about it.
Five reasons why most products fail
90% of all digital products and experiences fail to deliver the expected business outcomes. Here is why and what you can do about it.
Written by Mustafa Kapadia
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